Most people don’t truly understand what the cost of inaction is costing their organization. Conversely, it’s quite easy to see what an action is costing them. So how do you bridge the gap? How do you get someone to embrace necessary change when the cost seems so high? Professor and noted author Jonah Berger shares his thoughts that are outlined in his most recent book: The Catalyst: How to Change Anyone’s Mind. Overcome endowment: Bring…
Sean Callagy’s Strategy: Find the Pain Point to Get a Yes
Sean Callagy has developed a four-part communication strategy to go from “hello” to “yes” in a negotiation. One of the steps involves finding your counterpart’s pain point and understanding it at a deeper level. Why is finding someone’s pain point so important? People make decisions because they’re in pain and they want to get out of it. They want to avoid it—period. Sean points out that “People don’t get into better shape until they’re in…
Procurement Best Practices in Digital Implementation
In a recent episode of the Negotiations Ninja podcast, I talked with Michael van Keulen (MVK)—the Chief Procurement Officer at Coupa Software. We talk about digital transformation in procurement and how many organizations are still resistant to change. MVK also talks about the importance of getting your stakeholders on board with any new implementation. Part of that process is making sure you choose the right software. You need to think about the founding principles of…
Geoarbitrage in Procurement Recruiting
What is geoarbitrage? It’s a fancy term apparently coined by Tim Ferriss to refer to moving yourself or your business operations somewhere else to reduce expenses or the cost of living. Is procurement starting to do that with their recruit sourcing? It’s certainly a possibility and one we discuss in a recent episode of the Negotiations Ninja podcast. Martin Smith shares his thoughts on the globality of the procurement space and how he believes we…
How to Plan + Prepare for a Cyber Negotiation
After 30+ years with the Canadian Federal Police, Cal Chrustie “retired” and transitioned to InterVentis global. He now provides education, consulting, and coaching on cyber terror incidents. So when Cal’s organization is brought in to coach, it’s usually at the last minute. But when they offer public education, Cal advocates for having a plan in place if—or when—a response becomes necessary. You have to prepare to engage with the insurance company for the ransom. You…