According to The American Foundation for Suicide Prevention, in 2018 there was an average of 132 suicides per day. Millions of people in the United States alone lost their jobs in 2020 due to the Coronavirus pandemic. There is a rising concern among mental health experts that attempted suicide rates will increase—if they haven’t already. Many people are not properly equipped to handle days, weeks, and months of isolation and loneliness. They aren’t able to…
How to De-escalate Your Counterpart’s Anger
What happens when a negotiation spins out of control and everyone is angry? How do you deal with a counterparts’ emotion? Do you simply walk away? Or reschedule? Dealing with strong emotions can be one of the most difficult parts of a negotiation. It’s also one of the topics of conversation in episode #175 of the Negotiations Ninja podcast. Svitlana Kalitsun—a negotiation trainer based in Vienna, Austria—shares how you can de-escalate an anger-fueled negotiation. Don’t…
What it REALLY Means to Put Yourself in Someone Else’s Shoes
We’ve ALL heard the adage “Put yourself into someone else’s shoes.” In theory, we can wrap our head around the concept. You try and think like the other person and understand things from their perspective. But it is hard to put into practice. In a recent episode of the Negotiations Ninja podcast, Bob Burg shed some light on why it’s so difficult. Your belief system shapes your worldview Human beings come into every situation entrenched…
Find Optimal Outcomes with Dr. Jennifer Goldman-Wetzler’s 8 Practices
When you find yourself immersed in conflict, there are 8 practices you can fall back on to reach optimal outcomes. Dr. Jennifer Golman-Wetzler compiled these 8 tactics based on years of experience and teaching these practices into her latest book: Optimal Outcomes: Free Yourself from Conflict at Work, at Home, and in Life. In episode 142 of the Negotiations Ninja podcast, she gave a sneak-peak into those 8 practices that will forever change how you…
Dispute Resolution in Negotiation: Why do Suppliers Repeatedly Overcharge?
Rich Ham—the CEO of Fine Tune—talks extensively about dispute resolution in episode 157 of the Negotiations Ninja podcast. Something he often comes across as a consultant is that suppliers owe his clients money. It’s often a substantial amount that hasn’t been managed over the course of the negotiated relationship. Rich often sees charges for inventory that isn’t really there, peripheral charges added on invoices that don’t relate to a specific product or service, percentage-based charges…