Raphael Lapin is a Harvard-trained negotiation, mediation, and communication specialist. Anything negotiation-related falls under his purview—including government entities, corporate entities, and individuals. In episode #248 of the Negotiations Ninja podcast, he shares the difference between mediation and arbitration and where each falls on his dispute resolution continuum. The role of negotiation and mediation in Raphael’s continuum In Raphael’s dispute resolution continuum, you start with direct negotiation on the leftmost side. It begins with exploring each…
Why Don’t Schools Teach Negotiation as a Critical Life Skill?
No one throughout their schooling career ever gets taught negotiation or broad-level communication skills. They’re not taught how to negotiate, have civil conversations, or advocate for their own needs. The conspiracy theorist in me questions why the school system is structured this way. Negotiation and conflict resolution should be a focus as early as possible in a child’s life. Why? Because conflict costs billions of dollars a year. Conflicts in organizations are expensive. Why the…
How to Discover Your Values [Put The Conscience Code into Action]
Richard Shell believes that you have to know yourself to know your values. And unfortunately, many people aren’t clear on what their values actually are. How do you discover that? One of Richard’s favorite pastimes is creating self-assessments. In his book, “Springboard: Launching Your Personal Search for Success,” he shares an exercise called “The 6 Lives” to help people to try to figure out their priorities when it comes to overall achievement-based and happiness-based values….
SLAY: Rebecca Zung’s Formula For Negotiating with Narcissists
Rebecca Zung has become popular in the world of negotiation because of her expertise in negotiating with narcissists. She runs both a YouTube channel and a podcast with the goal of teaching people how to negotiate with narcissists. In a recent episode of Negotiations Ninja, she shared the basics of her “SLAY” formula. How to SLAY your negotiation with a narcissist It’s estimated that 1 in 10 people have either narcissistic personality disorder or narcissistic…
How to Delegate Effectively
Dr. Mark Goulston recently took part in an interview about delegating effectively. So what does Dr. Goulston believe is the best way to delegate? He once heard a Senior Sales Manager with State Farm talk about a great approach, which he also advises. He notes that when you delegate something to someone, afterward, you don’t say, “Do you understand what I asked?” You say, “What do you understand that I asked you to do, and…