Ever wondered about the ins and outs and the dos and don’ts on negotiating over text, email and social media? It’s actually a difficult topic. Part of me hates the impersonal nature of text, email and social media, but it’s a reality. So how do we best work with those text based mediums in our negotiations?
Mark Lowther, a negotiation and communication coach who has worked with police forces in crisis and hostage negotiations joins us on today’s episode to talk about it. Wrap your heads around this: Mark is one of the first people to complete a hostage negotiation over social media.
Today, on the Negotiations Ninja Podcast, he shares his tips and advice about managing negotiations in the our new digital landscape.
Guest: Mark Lowther
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