Today is a special day at Negotiations Ninja because we have one of the pioneers in micro-expressions and facial expressions research on the show. The brilliant Dr. David Matsumoto is sharing his insights on how to read facial expressions, emotions, and intent. For all of us in negotiation, it’s sometimes difficult to understand what a person is actually feeling or thinking when we’re engaging face-to-face.
David shares the research on less obvious facial expressions a procurement professional may encounter along the way. He’s sharing research into micro-expressions including what they are, what they reveal about the person, and how they communicate with the brain.
This is a fascinating conversation about everything from discipline in judo, to the way our approximately 23 facial muscles work, to his number one tip for professionals – active observation.
Download as an MP3 by right-clicking here and choosing “save as.”
Guests: Dr. David Matsumoto