This is a very personal conversation I had with a living legend in the world of crisis negotiation. This interview challenged me on more levels than I thought it would and it personally feels like the best interview I've ever done, but not because of anything I did.
Jack Cambria, 34 year veteran of the NYPD and crisis negotiation legend, is the crisis negotiation teacher that crisis negotiators go to learn from. He's the instructors' instructor.
I was struck with the profound level of wisdom, patience, and knowledge that Jack has. But more than that, I was struck that he almost seems surprised that he's a legend. And that for me was the mark of a true man of service. He's dedicated his life to the service of others and to the preservation of life.
It was a great honor to speak to Jack, and I couldn't think of a better person to have on the show to celebrate the 50th episode of the Negotiations Ninja podcast.
If you don't know who Chris Voss is, do yourself a favor and pick up a copy of a book called, Never Split the Difference. It will change the way you look at negotiation forever.
Voss spent 24 years working in the FBI Crisis Negotiation Unit and was the FBI's chief international hostage and kidnapping negotiator from 2003 to 2007. Prior to that Voss worked on NYC's Joint Terrorist Task Force investigating terrorist activities and attacks.
After working on more than 150 international hostage cases he retired from the FBI in 2007 and founded The Black Swan Group.
On this episode, Voss and I talk about some of the finer nuances and intricacies behind the tactics he teaches in Never Split the Difference.
Herb Cohen, the best negotiator in the world, is on the Negotiations Ninja Podcast! Cohen is an expert negotiator and strategy consultant in commercial and crisis negotiations. He is also the author of two amazing books, including the New York Times bestseller You Can Negotiate Anything (the fifth bestselling audio book of all time).
Washington Post Columnist Jack Anderson wrote this quote about Herb Cohen: "To help get our fifty-two hostages back from Iran, the Carter Administration called upon Herb Cohen, an internationally respected negotiator. He not only told Jimmy Carter's people what they were doing wrong--while they were doing it--but predicted the release of the hostages almost to the exact hour....On the other hand, Ronald Reagan responded as Cohen recommended, and the Iranian's reacted as Cohen predicted--on the exact deadline he had foreseen." This hostage crisis was memorialized in the film Argo.
Larry King (Herb Cohen's best friend) even wrote about "Herbie's" negotiating skills as a child.
Herb has given countless speeches on topics related to deal-making, sales, negotiating, branding, and motivating. It was truly a privilege to have him on the show.
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