The wonderful Bernice Lee returns to the podcast! Bernice is an etiquette coach, who was raised in Canada, has worked in the U.S. and is now based in Hong Kong. She teaches Westerners and the local business communities all about the ins and outs of doing business in Hong Kong and China. She’s an expert on the correct way to greet people, what to avoid, the big no-no’s, and dinner etiquette. We’re delving even deeper into etiquette concepts like saving face, proximity, physical space and much more!
What’s the role of body language in etiquette? Whereas Westerners are most comfortable with two and a half feet between themselves and the person they’re speaking with, In China locals are used to very close quarters. Bernice suggests proper etiquette is moving away a little bit (don’t ask the other person to give you space). Bernice shares some great tips including hugging and kissing is only for close personal relationships; the difference between the one-handed and two-handed handshake; why Chinese people will lavish attention on your baby but not on you; why smiling at strangers is considered a no-no; why head-nodding is a sign of confirmation but not necessarily a sign of agreement, and so much more. This is an amazing free lesson that will greatly benefit business and sales professionals working in unfamiliar environments.
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Guest: Bernice Lee