We’re doing something a little different with this week’s podcast. We have a guest who’s a fan of the show – Shane Ray Martin. He’s going to share how he has used negotiation in his career in sales and volunteering with the Suicide Hotline. I was intrigued so he’s here to talk about the skills and knowledge he gained through his volunteer work and how he’s applying it all in his daily life.
Shane’s negotiation journey with Suicide Hotline starting with Chris Voss’s book Never Split the Difference, specifically practically applying complex and tactical skills including, paraphrasing and labelling emotions and gathering information by asking good questions. The Suicide Hotline has become a place to test these skills but more importantly, make an impact on someone else’s life simply by giving them someone to talk to. It’s an all-around win-win. Shane shares how to handle the ups and downs of volunteering with vulnerable people, the value of being intentional, self-care, and the importance of putting your own oxygen mask on first before you can help someone else. Finally, Shane connects all the dots and shares how he applies everything he’s learned from volunteering to his career in sales.
This is a very interesting, thought-provoking conversation and I’m pumped to change it up a bit.
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Guest: Shane Ray Martin