Saying thank-you matters. It really matters. Not only does it show that you’ re grateful, but it helps us enjoy our experiences, reduce anxiety, and it makes relationships stronger. In negotiation, saying thank-you can be really powerful. Some negotiation experts suggest that expressing gratitude in a negotiation invites exploitation. I do not agree. But…. You should be using ‘thank-you’ strategically. There are 3 places in a negotiation where you MUST thank the other party. 1….